听力原文：M: I'll make you flight reservation by phone now, and then write out the ticket for you.
W: That's fine. Can you please tell me the departure time again？
Q: What is the man doing？
（3)
A．Saying good-bye to a friend.
B．Buying tickets for a sports event.
C．Paying a bill at a friend.
D．Arranging a plane trip.

The speaker is advised to speak slowly in order to help the listener to______.
A．remember some words
B．repeat the information
C．check the message
D．take some notes

听力原文：M: Are men's suits on the sixth floor？
W: No, they are here, on the fourth. The sixth is for household appliances.
Q: Where does this conversation probably take place？
（5)
A．In a shoe shop.
B．In a warehouse.
C．In a department store.
D．In a store for man's clothes.

Which of the following suggestions are not implied in the passage？
A．Develop internet streetsmarts.
B．Be skeptical of anyone online who asks to divulge confidential information.
C．Higher levels of security protection.
D．Do not use instant messaging and phone calls online.

Speakers sometimes need to spell some words to help listeners to understand______.
A．long sentences
B．unusual words
C．difficult questions
D．important expressions

A．10,000 pounds.
B．1,000 pounds.
C．100,000 pounds.
D．100 pounds.