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On 5th Octoter, I bought one of your expensive“Apollo”fountain pens from Julian’s(朱利安公司)，a big department store of this town．Unfortunately，I have been unable to use the pen because it leaks(漏墨水)．I am very disappointed with my purchase．On the advice of Julian’s manager I am returning the pen to you.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.
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