Question 1
What is an offer？
For this part, you are allowed 30 minutes to write a composition on the topic Advertisement. You should write at least 120 words following the outline given below in Chinese:
广告的普及广告的利弊The height of the tide is affected by the position of the sun, variations in the coast line and ______.
Why does the author believe the digital divide will narrow rather than widen in the years ahead？
&8226;Read the text below about customer care.
&8226;In most of the lines 41-52 there is one extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct.
&8226;If a line is correct, write CORRECT on your Answer Sheet.
&8226;If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Customer care
Apart from ensuring that an efficient electricity supply for our customers, NatElectric provides an invaluable service in other areas
as well. While our Customer Helpline (charged at local rates) is thefirst point of contact with when you want to make an enquiry andwe receive a huge number of calls from customers - onaverage, there are 50000 calls a one week. Available 24 hoursa day, seven days a week, 365 days a year, our Helpline on advisorsaim at to answer 95 per cent of all calls within 15 seconds. Thereare more than 200 advisors, working in around the clock toprovide for this service, backed by a further 80 support staffwho do handle any necessary paperwork. Although our targetis to reply to letters within 10 working days, NatElectric regularlyresponds within three to four days, and we are especially proud of thevery high standards achieved of our customer relations team.(41)
Little did they realize that they __ (make) an important discovery in science.