Why should a manager study behavioral management？
She prefers watching TV to (read)__ books.
How about the sanitation of the room？
The room was not ______.
It sounds a bit unscientific that a good manager is___\_rather than______.
听力原文：Woman: Next,please．Good afternoon,sir．May I have your disembarkation card？
Man: What？
Woman: Your landing card．Do you have one？
Man: No．I don't．
Woman: I see．Well,I'm afraid you need one．Here,let me help you．First of all,could I have your surname,please？
Man: My name？
Woman: Yes,your last name．You know,your family name．
Man: Ah,yes．Crossman．
Woman: Could you spell that for me,please？
Man: C-R-O-S-S-M-A-N
Woman: C-R-C-S-S-M-A-N．And now your first name？
Man: Thomas．
Woman: I'm sorry,but I'm afraid you have to spell that one too．
Man: T-H-O-M-A-S．
Woman: All right．And what's your occupation．Mr．Crossman？What do you do？
Man: My job？
Woman: Yes．
Man: I am a businessman．
Woman: And when were you born？Uh,what's your birthday？
Man: 18 June,1943．
Woman: June 18,1943．And your nationality？
Man: Sorry？
Woman: Which country do you come from？
Man: My country？... Germany.
Woman: So you're an Germany. And what's the reason for your trip？ Why do you come to the United States？
Man: Why？ To visit my brother.
Woman: Fine. And are you going to stay with your brother？
Man: Stay with my brother. Yes.
Woman: All right. What's his address, please？
Man: Address？
Woman: Yes, your brother's address. Where does he live？
Man: 253 East 18nd St. , New York.
Woman: 253 East 18nd St. OK, that's it. Have a nice stay... Next, please.
？You will hear three telephone conversations or messages.
？Write one word or two in the numbered spaces on the notes or forms below.
？After you have listened once, replay each recording.
Conversation One
？Look at the form. below.
？You will hear a conversation between a customs clerk and a visitor.
Disembarkation Card Registration
Family name: Crossman First name: Thomas
Profession: (1) Birthday: Jun (2) 1943
Nationality: (3) Purpose to U.S.A.: visiting brother
Brother's address: (4) East 82nd St, New York
Only when I reached my thirties______(我才意识到读书是不能被忽视的) .